![\"\"](\"http:\/\/blogs-images.forbes.com\/ashoka\/files\/2012\/07\/Ulloa-Volunteers-300x1311.png\")
<\/a><\/p>\nJaime Ulloa helps organizations build teams of motivated volunteers. (Image courtesy Jaime Ulloa)<\/p>\n
Twelve years ago, Ulloa started volunteering \u2014 not in his native Peru, but in the United States, where he was a short-term English student. Upon returning to his country, he realized there was no culture of volunteerism in Peru despite the notably higher levels of poverty. He never volunteered in Peru because no one had ever asked for his services. Ulloa used that insight to start Asociaci\u00f3n\u00a0Trabajo Voluntario (Voluntary Work Association), which has since helped nonprofits in Peru build volunteer capacity and introduced the idea of volunteerism to dozens of corporations.<\/p>\n
But simply building a sustainable business model wasn\u2019t enough for Ulloa. Through his experience organizing volunteer programs, Ulloa noticed that, like employees, volunteers come in all shapes and sizes. There are the one-time helping hands who build a home for a low-income family they never meet. There are volunteers who contribute one skill set or another to a non-profit in a longer-term relationship.<\/p>\n
There\u2019s a third kind of volunteers, too: The individuals who truly get to know a community and take the initiative to design their own projects. These are the people who go beyond the parameters of a project they are given, learn the complexities of a problem, identify a solution and then lead others to take action. In other words, these are entrepreneurial volunteers. From this group, some then go on to become agents of change. Ulloa asked himself, \u201cHow can we turn ordinary volunteers into extraordinary agents of change?\u201d<\/p>\n
His solution includes several important aspects:<\/p>\n
1. Help volunteers to reflect on the context of their work.\u00a0<\/strong>Volunteers need to reflect on their experiences and draw their own conclusions. If a volunteer who builds a house for a family talks to that family and finds out that beyond housing problems, they are also facing lack of employment and healthcare, then that volunteer has come upon a nugget of realization on his own and will be more committed to participate in a project addressing these problems in that community.<\/p>\n2. Change attitudes about what\u2019s possible.\u00a0<\/strong><\/strong>This is all about breaking paradigms. A volunteer who gives his time to help out with one event might not think he could ever go into a community, define a problem, and design his own solution. However, if you show him a peer or co-worker who has developed a project that has achieved meaningful impact, then he begins to ask the question, \u201cWhy can\u2019t I?\u201d<\/p>\n3. Relate to the volunteer\u2019s identity.<\/strong>\u00a0Encourage volunteers to participate in activities that reflect their identity. For example, someone who loves to run will be more invested in leading a project that promotes running among teenagers to instill leadership skills and endurance.<\/p>\n4. Optimize the flow of volunteer assignments:\u00a0<\/strong>According to the concept of flow, people are the most productive and satisfied when they are given work that is challenging but not overwhelming to them.\u00a0<\/strong>In order to optimize the volunteer experience, volunteers should not be assigned a project so complicated that it will frustrate them or so simple that it will bore them. Volunteer tasks should be just challenging enough to keep volunteers engaged.<\/p>\nUlloa believes there are dormant agents of change everywhere who just need to be awakened. Through his new model \u2014 which creates a pathway for volunteers to grow as citizens \u2014 he hopes to catalyze that change on a larger scale.<\/p>\n
Written by Dianna Bai, graduate student at Johns Hopkins SAIS and\u00a0Ashoka<\/a>\u00a0USA Ventures intern.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"A Forbes publicou via Ashoka um artigo interessante sobre como construir um time motivado de volunt\u00e1rios. http:\/\/www.forbes.com\/sites\/ashoka\/2012\/07\/03\/superteam-ordinary-volunteers\/ How to Build a Superteam of Ordinary (But Motivated) Volunteers Ashoka, Contributor Building an engaged team is not just about finding the right people; it\u2019s also about keeping them motivated. For non-profits, that challenge becomes even bigger when […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[3,8,15],"tags":[],"jetpack_featured_media_url":"","yoast_head":"\n
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